Terms and conditions

Terms of Use

This website ("Website") is owned and provided by Matrix-Data Limited (registered in England and Wales with company number 1934498) whose registered address is at 55 New Oxford Street, London WC1A 1BS. Matrix-Data Limited is registered in accordance with the provisions of the Data Protection Act 1998.

In these Terms of Use, "we", "our" and "us" means Matrix-Data Limited trading as Matrix Solutions and "you" and "your"; means any person or other legal entity that you represent who accesses and uses this Website.

 

1. General

1.1 Access to and use of this Website is subject to these Terms of Use. By accessing and using this Website, its contents, or providing any information you agree to be bound by and to act in accordance with these Terms of Use. If you do not agree to these Terms of Use, you are not permitted to access and use this Website and you should cease such access and/or use immediately.

1.2 If you breach any term of these Terms of Use, your right to access and use this Website shall cease immediately.

1.3 We reserve the right to amend these Terms of Use from time to time without notice by amending this page. The amended Terms of Use will be effective from the date they are posted on this Website. As these Terms of Use may be amended from time to time, you should check them whenever you visit this Website. Your continued use of this Website, including the provision of any information that you have provided and not removed, or use of the Website’s content will constitute your acceptance of the amended Terms of Use.

2. Our Service

2.1 We provide an independent online service which enables members of the public to search for firms that can provide them with independent financial advice. This service is free to use for both financial advisors, i.e. you, including their details on this site and members of the public who wish to search such information. We also make the information contained in this Website available to other third parties, who may be charged a fee for the provision of such Information.

2.2 The Advisor Zone, My Market Analysis and other sections of the Website include market intelligence and information that we have collected from third party sources. This information is provided to you free of charge however we do not provide any warranty or guarantee with regards to its accuracy or completeness. You specifically agree that any use you make of this information will be in accordance with the provisions of these Terms of Use.

2.3 We aim to provide uninterrupted access to this Website but we give no warranty as to the uninterrupted availability of this Website. We reserve the right to suspend, restrict or terminate access to this Website at any time.

2.4 We reserve the right to add, amend, delete, edit, remove or modify any information, content, material or data displayed on this Website and without notice from time to time. Provided that we will only add, amend, delete, edit, remove or modify information that you have provided where we believe that we are improving the accuracy or completeness of such information.

3. Permitted use

3.1 You are only permitted to access and use this Website and any of its contents for the purposes set out in these Terms of Use. You are not permitted to use this Website:

  • In any unlawful or fraudulent manner.
  • To create, check, confirm, update, modify or amend another person’s, firm or organisations records or details.
  • To tamper with, modify, reverse engineer or amend any part of this Website.
  • Using any automated software, process, program, robot, web crawler, spider, data mining, trawling or other 'screen scraping' software, process, program or system.
  • To copy, publish, distribute, sell, display or replicate any information contained in any part of this Website for any purpose.

4. Intellectual property rights

4.1 All intellectual property rights including, without limitation, all copyright, design rights, patents, inventions, logos, business names, trading names, service marks and trademarks, internet domain names, moral rights, rights in databases, data, source codes, software, specifications, know how, processes and business methods (in all cases whether registered or unregistered and including all rights to apply for registration) in and relating to this Website (including information, content, material or data displayed in it) belong to us and all such rights are reserved.

5. Limits of our liability

5.1 Nothing in these Terms of Use excludes or limits our liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation.

5.2 Whilst we will use reasonable endeavours to ensure that information in this Website is accurate and to correct errors as soon as we are able to after becoming aware of them, our checks are not designed to check every element of its contents and we are not responsible or liable for any loss or damage of any kind that you may suffer or incur in connection with, any information, content, or data provided by you or which is displayed on or is otherwise available from this Website or any third party websites. Such information, content, material or data may be inaccurate, incomplete or out of date. It is your responsibility to check and ensure that such information, content, material or data is accurate, complete, correct and up to date.

5.3 We are not responsible or liable for any indirect loss or damage you may suffer or incur in connection with your use of this Website (including any loss of savings you expect to make, loss of business or business opportunity, or loss of profit or revenue) or for any loss or damage you may suffer or incur in connection with your use of this Website.

5.4 We are not responsible or liable for any loss or damage you may suffer or incur in connection with any inability to access and use this Website for any reason, or any liability arising out its use by any third party or member of the public.

6. Your responsibilities

6.1 You will complete a registration process as part of your use of this Website which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone. You are solely responsible for all activities undertaken on this Website using your username, password and/or other identification information.

6.2 You must check and ensure that all information, content, material or data you provide on this Website is correct, accurate and not misleading. We do not accept any responsibility or liability for any loss or damage you may suffer or incur if any information, content, material or data you provide on this Website is not correct, complete and accurate.

6.3 You represent and warrant that you are authorised to provide any information that you enter on this Website and confirm that you have obtained the permission from any other person or legal entity about whom you provide information before you provide it. In submitting any other person's or legal entities details, you are confirming to us that you have their permission and authority to do so and that they understand how their details will be used.

6.4 You are solely responsible and liable for your conduct on this Website and for any information that you provide. You must ensure that:

  • You own or have the necessary permissions and rights to provide any information or content you may enter on this Website and to grant the rights of use to us as set out in these Terms of Use.
  • Any information you provide does not violate or infringe any privacy rights, intellectual property rights (such as copyright, database rights and trade marks) or other rights of any third party (including any right of confidentiality).
  • Any information you provide does not violate or infringe any law.
  • Any information you provide is true and accurate.
  • You confirm that you will follow all applicable laws and regulations in providing financial, investment or other advice, recommendation or endorsement to any client that contacts you as a result of your use of this Website.

7. Complaints

7.1 If you are unhappy with our service for any reason, please contact our Customer Services Team by writing to Matrix Solutions, 55 New Oxford Street, London WC1A 1BS by telephone on 020 7074 1273 or by email to support@mylocaladviser.co.uk

7.2 We will aim to resolve your complaint within 10 working days. If we are not able to do so, we will provide you with an acknowledgement. After we have had an opportunity to investigate your concerns, we will issue you with a final response.

8. Privacy

8.1 Our privacy policy can be found here: Privacy Policy.

9. Miscellaneous

9.1 If any provision of these Terms of Use is held to be unlawful, invalid or unenforceable, that provision shall be deemed deleted from these Terms of Use and the validity and enforceability of the remaining provisions of these Terms of Use shall not be affected.

9.2 These Terms of Use constitute the entire agreement between you and us relating to your access to and use of this Website and supersedes any prior agreements (including any previous terms of use of this Website).

9.3 No failure or delay by us in exercising any right under these Terms of Use will operate as a waiver of that right nor will any single or partial exercise by us of any right preclude any further exercise of any right.

10. Governing law

10.1 These Terms of Use and your access to and use of this Website shall be governed by and interpreted in accordance with English law.

10.2 Each of you and us submits to the exclusive jurisdiction of the courts of England and Wales in connection with these Terms of Use and your access to and use of this Website (including any claims or disputes).

Website purpose

My Local Adviser has been developed by Matrix Solutions (a trading name of Matrix-Data Ltd) to offer consumers free access to contact details for a range of investment advisers in any given area of the UK. You agree that you will use our site solely for your own reference as a personal investor and will not seek to exploit the site or its content for any commercial purpose.

Investment Advisers and Regulation

Under the Financial Services and Markets Act 2000, the giving of advice in relation to certain investments is an activity regulated by the independent watchdog for the financial services industry, the Financial Conduct Authority ("FCA"). Only persons with authorisation from the FCA or those benefiting from an exemption can do so. The majority of advisers on this website are authorised firms. Some advisers are 'appointed representatives' of authorised firms, which means that they are not directly authorised themselves but they have been appointed by an authorised firm to act on its behalf, and so benefit from an exemption.